ServSafe Certification

Code: W12-525
Price: $230.00

Instructor: Thomas Pandiscio, Certified ServSafe and UCT Culinary Arts Instructor.
Day/Time: T/W • 5:30-9:30pm
Start Date: Mar 13 & 14
Fees: $230
Number of Class Meetings: 2

Course Description:

ServSafe is a comprehensive food sanitation training program recognized by the Massachusetts Department of Public Health as meeting the food manager certification requirements. You will learn the principles and practices of food safety to reduce the incidence of food borne illness and to improve food quality. This course is designed for the restaurant and school food service industry. Final exam qualifies you for certification with the National Restaurant Association Education Foundation (NRAEF) and helps put businesses in compliance. Certification is based on a passing grade of 75% plus on the final exam.

ServSafe Alcohol

Code: W12-511
Price: $89.00

Instructor: Paul McCormick, ServSafe Instructor.
Day/Time: M • 5:30-9:30pm
Start Date: Apr 9
Fees: $89
Number of Class Meetings: 1

Course Description:

As a member of the service staff, employees are liable regarding alcohol service and must understand liability. The customer is not always right. This training will provide an effective way to gain the skills and knowledge needed to make sound decisions about alcohol sales and service. This class will provide with proven strategies for dealing with alcohol-related situations.

New! Effective Business Writing

Code: W12-569
Price: $49.00

Instructor: Fred Donovan, 25 years of writing and editing expe-rience on a variety of publications.
Day/Time: W • 7:00-9:00pm
Start Date: Apr 4
Fees: $49
Number of Class Meetings: 2

Course Description:

More than half of all communication at work involves writing, whether it is a business letter to a client, a memo describing a new policy, a white paper on a product, or just emails to colleagues. Clear, grammatically correct writing is an essential skill. This class will help you find the right words to communicate effectively at work, school...and on Facebook.

Finding Your Life Purpose

Code: W12-512
Price: $25.00

Instructor: Rev. Kathleen Hoffman, nationally known or-dained minister, certified medi-um, hypnotherapist.
Day/Time: T • 6:00-8:00pm
Start Date: Apr 10
Fees: $25
Number of Class Meetings: 1

Course Description:

Are you still wondering what your life purpose is? Do you struggle with what you should do for a profession? Do you wonder what your direction in life should be and are you feeling unfulfilled? Join us in this experience of delving into the past and to the present. See how your life path has showed you many signs along the way of your abilities, talents and strengths. See how a favorite television show, or well-played with toy, may be something to do with your life purpose.

Media Relations/Outreach

Code: W12-711
Price: $39.00

Instructor: Darcy H. Lee, consul-tant to nonprofit organizations, a Coach U trained coach, busi-nesswoman and author of “The Fantastic, Fabulous, Funny and Factual Follies of a Facebook Friend.”
Day/Time: TH • 6:00-8:00pm
Start Date: Mar 1
Fees: $39
Number of Class Meetings: 2

Course Description:

The media landscape is vast and expansive and every time you turn on the TV or open up a newspaper, the news is all gloom and doom. So how do you get the word out about the good works your nonprofit is doing in the community every day and break through the endless news cycle? This course covers the core elements of a media relations program for nonprofits and small businesses. Learn how to write informative media advisories and compelling press releases, develop a media plan for your nonprofit, gain maximum exposure in the appropriate media market, and strategically place your organization as a leader in public policy. Traditional public relations strategies and so-cial networking strategies will be covered.

"Darcy is extremely knowledge-able, caring and very thorough. Non-profits often have limited staff resources and financial re-sources. Darcy provides non-prof-its with quality, thorough and creative work to organizations."

—Kay Morse

Working with Volunteers-Creating a Commitment to Culture

Code: W12-713
Price: $24.00

Instructor: Darcy H. Lee
Day/Time: TH • 6:00-8:00pm
Start Date: Mar 22
Fees: $24
Number of Class Meetings: 1

Course Description:

This course is for any employee in the nonprofit sector. Volunteers are critical to the success of any nonprofit. Whether your volunteers serve as board members, committee members, docents for museums or as administrative volunteers, each of these individuals have chosen to work on your organization’s behalf. You should ask yourself, why do people get involved as a volunteer in an organization? What is the motivation for people to take their time, money and talent to become involved? What does it take for volunteers to get involved and stay involved? This course will discuss the role of the nonprofit professional and their responsibility to create an organizational culture that stimulates the inner motivation of each volunteer. Course covers the external forces that arouse the inner motivation of volunteers and how you can best put them to work for your organization.

New! Thinking on Your Feet...or While Sitting Down

Code: W12-514
Price: $25.00

Instructor: Fred Donovan and Christy Donovan are award win-ning public speakers with a total of more than 30 years’ experience.
Day/Time: W • 7:00-9:00pm
Start Date: Mar 7
Fees: $25
Number of Class Meetings: 1

Course Description:

Have you ever become tongue-tied in a meeting or a job interview? Do you feel uncomfortable at networking events, hovering around the buffet table instead of making valuable contacts? Has your mind gone blank in response to a question during a presentation or a press conference? To communicate your ideas effectively in these situations, you need to organize your thoughts quickly and present them in a clear, logical manner. This highly interactive class will teach you how to do just that through instruction and hands-on experience.

New! Team Building and Appreciating Excellence

Code: W12-515
Price: $29.00

Instructor: Sonia Schonning, B.S., M.Ed.
Day/Time: M • 6:00-8:00pm
Start Date: Mar 12
Fees: $29
Number of Class Meetings: 1

Course Description:

The unique gifts that your individual employees possess contribute to the success of a solid team. Knowing how to bring out the best skills in your staff enhances overall performance. In this session, the topic will be defined and broken down so it is meaningful to the specific needs of your organization. Learn proven tips and strategies that take minimal time yet provide a powerful impact. Develop tools and exercises to bring out the best in your team.

New! Customer Service and Setting the Stage

Code: W12-516
Price: $29.00

Instructor: Sonia Schonning
Day/Time: M • 6:00-8:00pm
Start Date: Mar 19
Fees: $29
Number of Class Meetings: 1

Course Description:

This class teaches strategies for front line staff and team leaders to evaluate and improve their customer service skills. In this session, enhance your skills to: provide invaluable return in client satisfaction, turn one-time customers into regular clients, promote increased growth through solid reputation, train staff to understand that customer service is an internal as well as external function and more.

New! Intellectual Property Law for Engineers

Code: IPL
Price: $575.00

Instructor: The Center for Legal Studies.
Fees: $575

Course Description:

All engineers should be particularly concerned with patent law. This constitutionally-based discipline has to do with the process by which an invention and its creator are protected by the law from infringement and unfair competition. The class will deal with patent applications, research and prosecution, the law of infringement, and computer application of software (protected by copyright) and hardware (by patents). Learn what other concepts are patented, as well as machines, processes, mixtures, manufacturing, compositions of materials and methods of doing business and research. Not only do you deal with utility patents, but with design and plant patents as well. Learn copyright, trademark, trade dress, trade secrets and business methods. You will receive a survey of the rights of creative and ingenious people that will provide you with the information to protect yourself and your ideas in Intellectual Property matters.

All textbooks are available for purchase from The Center for Legal Studies by calling 1-800-522-7737 or www.legalstudies.com